1. INTRODUCTION

Welcome to Motiva Groove, a music distribution and streaming platform operated by Motiva Ltd, registered in the United Kingdom.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform. By using Motiva Groove, you agree to the terms outlined in this policy.

If you do not agree, you must stop using our services immediately.

2. DATA WE COLLECT

We collect different types of information based on your interactions with Motiva Groove, including:

2.1. Information You Provide Directly

• Account Information – Name, email address, phone number, payment details, and password.
• Music Uploads – Metadata, cover art, track details, and ownership rights.
• Payment Details – Bank account, PayPal, Stripe, or other payment information.

2.2. Information We Collect Automatically

• Usage Data – Interactions with the platform, streams, and downloads.
• Device Information – IP address, browser type, operating system, and cookies.
• Transaction Data – Earnings, royalties, and payout history.

2.3. Third-Party Data

We may receive additional user data from:

• Payment Processors (e.g., PayPal, Stripe) to complete transactions.
• Analytics Services (e.g., Google Analytics) to improve performance.

3. HOW WE USE YOUR DATA

Motiva Groove processes personal data for the following purposes:

• ✔To Provide Services – Creating accounts, distributing music, processing payments.
• ✔To Improve Our Platform – Tracking performance, user engagement, and fixing issues.
• ✔To Prevent Fraud – Detecting illegal streaming, fake plays, and unauthorized activity.
• ✔To Comply with Legal Obligations – Verifying copyright ownership, tax compliance.
• ✔To Send Important Communications – Updates, support responses, and service notifications.

We do not sell or share your data with third parties for marketing purposes.

4. DATA SHARING & DISCLOSURE

We only share personal data in the following cases:

• With Payment Processors – To process earnings and payouts.
• With Legal Authorities – If required by law (e.g., fraud investigations).
• With Business Partners – For analytics, platform improvements, and security purposes.

We never sell user data to advertisers or third parties.

5. COOKIES & TRACKING TECHNOLOGIES

Motiva Groove uses cookies and similar technologies to:

• Remember user preferences and login sessions.
• Analyze website traffic and performance.
• Detect fraudulent activity and secure accounts.

You can manage cookie settings in your browser, but disabling cookies may limit some features.

6. DATA SECURITY

We take strong security measures to protect your data:

• ✅Encryption – All sensitive data is encrypted.
• ✅Access Control – Only authorized personnel can access personal data.
• ✅Regular Security Audits – To prevent unauthorized access and breaches.

Despite our efforts, no system is 100% secure. Users must also take precautions, such as using strong passwords and avoiding suspicious links.

7. DATA RETENTION

• We retain account and transaction data as long as your account is active.
• If you delete your account, some data may still be stored for legal and tax reasons.

8. USER RIGHTS (GDPR COMPLIANCE)

Under the UK GDPR & EU GDPR, you have the following rights:

To exercise these rights, contact us at info@motivagroove.com.

9. THIRD-PARTY LINKS & SERVICES

Motiva Groove may contain links to third-party websites (e.g., Spotify, Apple Music, YouTube). We are not responsible for their privacy policies or data handling.

Before using third-party services, we recommend reading their privacy policies.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in:

• Laws and regulations
• Business operations
• Security practices

We will notify users of major updates via email or platform notices.

11. CONTACT US

For questions about this Privacy Policy, contact us at: