Privacy Policy

1. Data Controller

Motiva LTD (United Kingdom) operates the Motiva Groove Platform and acts as the data controller.

2. Information We Collect

• Account and contact details
• Stripe Identity verification results (pass/fail only)
• Uploaded content metadata
• Analytics, performance, and cookie data

3. Why We Use Your Data

• To verify user identity and prevent fraud
• To operate and improve the Platform
• To process payouts and maintain tax compliance
• To communicate important updates and service information

4. Data Sharing

We only share data when necessary:

• Stripe for payment and identity verification
• DSPs for music delivery and monetization
• Email services (Resend) for communication

We never sell user data.

5. Data Retention

We retain information while your account is active and for up to five (5) years after closure, as required by financial and legal regulations.

6. International Transfers

Data is processed under UK GDPR. For non-UK users, data transfers rely on Standard Contractual Clauses (SCCs) or equivalent safeguards.

7. Data Security

All transmissions use encrypted connections (HTTPS). Stripe Identity handles and stores ID documents securely; Motiva LTD stores only the verification result.

8. Your Rights

You can request access, correction, or deletion of your data at any time by contacting info@motivagroove.com.

9. Updates

This policy may be updated periodically. The latest version will always be available on our website.